Browse common topics, get in touch, or check the FAQ for quick answers.
Reply usually within 1–2 days. We're a small team, but we read every message.
support@offseason.orgMost common questions are answered there, covering picks, leagues, scoring, and accounts.
Browse FAQ →All systems operational. We'll post updates here if anything goes sideways before the tournament.
All systems normalTap "Forgot password?" on the login screen and we'll email you a reset link.
Double-check the league code and password your commissioner shared. They're case-sensitive.
Make sure you tapped the Save button in the upper right of the picks screen. Picks lock at kickoff.
If you're in multiple leagues, swipe to switch using the league pill at the top of the home tab.
On iOS: Settings → Offseason → Notifications → enable Allow Notifications. On Android: Settings → Apps → Offseason → Notifications → enable. Then in the Offseason app, go to Profile → Notifications to pick which alerts you want.
Profile → Settings → Delete Account, or email support@offseason.org. We'll permanently remove your data within 30 days per our Privacy Policy.
We pull match data from FIFA's official feed. If something looks wrong, email us with the match and the correct result and we'll fix it within a few hours.
Profile → Edit Profile → Username. You can change it once every 30 days. If you need an emergency rename (e.g. it has personal info you want removed), email support.